The Season Ticket Hotline is open Monday - Friday 9 a.m. - 5 p.m. Please call (303) 312-2222, or email with any questions, suggestions or comments.

Important Links Season Ticket Partner Zone Season Ticket Holder Benefits Season Ticket Hotline Season Ticket Exchange Program Suite Spot StubHub Hotline Tickets Online Ticket Transfer Mountain Ranch Bar and Grille Frequently Asked Questions Email us

• Guaranteed seats for all Rockies Postseason and World Series home games.
• Savings of up to $1300 per seat! Season Tickets are priced less than individual game tickets.
• Future Ticket Exchange Program includes 74 games and the Past Ticket Exchange Program includes 22 games, making it easy to use every ticket.
• Opportunity to purchase Discounted Parking.
• Season Ticket Holder Identification Card used for discounts at Rockies Dugout Stores and the Diamond Dry Goods Store.
• Subscription to Rockies Magazine, the official scorecard magazine of the Colorado Rockies.
• Opportunity to participate in special Season Ticket Holder only events.
• Opportunity to sell your Season Tickets for individual games online through the "Ticket Marketplace".
• Opportunity to electronically transfer your Season Tickets to a friend using "Ticket Transfer".

• You may exchange your tickets in person at the Coors Field Ticket Office, Colorado Rockies Dugout Stores (Greeley, Colorado Springs, Highlands Ranch, Downtown Denver) or by mail:
  
  Colorado Rockies Baseball Club
  Season Ticket Exchange Program
  2001 Blake Street
  Denver, CO 80205-2000
  
  
• There is a $5.00 handling fee per order for Future Exchanges, payable by cash, check or credit card only.
• There is a $1.00 per ticket fee for Past Exchanges, payable by cash, check or credit card only.
• There are no cash refunds.
• There are NO RE-EXCHANGES.
• Ticket exchanges will be done on a first-come, first-served basis.

• The Future Exchange Program will have 74 available exchange dates for the 2008 season. The following games are excluded: April 4, April 23-24, June 20-21 and July 3-4.
• Tickets must be returned to the Rockies at least 24 hours before the game you cannot attend.
• We will attempt to make all ticket exchanges on a dollar for dollar basis; however, availability may be limited for some games. In the event we cannot seat you in the same price range as your Season Tickets, you will be seated in the next best available location. As some games sell out, we cannot guarantee availability for all of the exchange dates (see below for examples of future exchanges).
• If any exchange is done by mail and received less than 7 days prior to the game, tickets must be picked up at the Will Call windows at Coors Field. Picture identification will be required.
• Parking passes may also be exchanged for any of the exchange dates by following the above procedures. Lots A and B are available for exchange; the MVP and West Lots are not.

• The Past Exchange Program has 22 available exchange dates. Any unused tickets from games that have already been played may be exchanged for June 30- July 2, July 21-23, August 4-7 and all September games (excluding September 19-21).
• You may exchange your tickets in the same price level as your current seats based upon availability. Upgrading of tickets will not be permitted.
• All ticket exchanges will be done on ticket for ticket basis with a $1.00 per ticket service fee. As some games and price levels may sell out, we cannot guarantee availability for the exchange dates.
• Past parking is not eligible to be exchanged.
• Remember: Use this program for group outings with friends, family, employees and other social events.

If you are unable to use your Season Tickets, you will now have the opportunity to sell your Season Tickets through your Ticket Marketplace account using StubHub, which allows a larger fan base access to your tickets.

Soon you'll be able to sell your Season Tickets and have them electronically transferred to the buyer. Currently you can sell your tickets on StubHub without being linked to your Rockies account, but tickets will need to be mailed to the buyer. We will notify you once details on electronically transferring tickets to the buyer are available.

StubHub is the Official Fan to Fan Ticket Marketplace of Major League Baseball. More info >>

If a game is rained out and not rescheduled, ticket stubs must be returned to the Coors Field Ticket Office to exchange for another game date in the best available seating. In the event the game is shortened, but official, or the second game of a double header is rained out, there is no rain check.

What should I do if I lost my tickets?
Lost or forgotten tickets will be replaced for a non-refundable $5 processing fee. In the event that the original tickets are used or exchanged, the full face value of the tickets will be charged.

What should I do if my tickets are stolen?
Stolen tickets will be replaced at no charge if a police report listing the exact location and game date(s) is provided. If a police report is not provided, the Lost Ticket Policy will be in effect.

How old do children have to be to need their own ticket?
Fans 2 years of age and younger do not need a ticket.

How may I purchase additional tickets to upcoming games?
You may purchase additional tickets without service charges by calling the Season Ticket Hotline at 303-312-2222, Monday-Friday 8 am to 5 pm. Don't forget when you purchase a Value or Premium game you get those tickets at a discounted price (only available over the hotline).

What do I do if I need disabled seating for one or more games this season?
If you know in advance that you will need disabled game seats, please mail your tickets to be exchanged to: Colorado Rockies, Coors Field, 2001 Blake Street, Denver, CO 80205, Attn: Season Ticket Exchange. If you are unable to exchange your tickets before the game, you may exchange them either at the main ticket window on Blake Street between 20th and 21st, or you may see the nearest Guest Relations representative who can assist you with your exchange.

How can I put a personal message on the scoreboard?
Guests can purchase a personal message to appear on the matrix board under the Mountain Ranch Club in rightfield. This does not include the Jumbotron or auxiliary scoreboards. Each message can be up to 40 characters (including spaces and punctuation) and will scroll before the top of each inning. The cost for each message is $50.00. Mail your check or money order, payable to the Colorado Rockies Charity Fund, along with your message, a contact name and phone number, and the date of the game to: Colorado Rockies, Attention: Guest Announcement Board, 2001 Blake Street, Denver, CO 80205. For more information or to order, call (303) ROCKIES. Orders must be received at least 72 hours in advance.

What is your bag policy for the 2008 season?
Coors Field regulations provide that only soft-sided bags and containers 16" x 16" x 8" or smaller are permitted within the gates. All permitted bags are subject to search both upon entry and within the ballpark. All gates utilize "Bag Check Lanes" for Guests carrying permitted bags. Regulations prohibit the following items: alcoholic beverages, cans, glass bottles, weapons, all hard-sided containers (regardless of size and including coolers and briefcases), all bags or containers larger than 16" x 16" x 8", and insulated cups or thermoses larger than 22 ounces.

How can I get a tour of the ballpark?
Tours of Coors Field are conducted year-round, Mon-Fri at 12 pm and 2 pm and last approximately 75 minutes. Some of the areas seen on the tour include the Dugout, Visitor's Clubhouse, Press Level, Club Level, Suite Level and Concourse Areas, schedule permitting. For tickets and information, click below.

Email us at: seasontickets@coloradorockies.com.