Colorado.Rockies.MLB.com

The Season Ticket Hotline is open Monday - Friday 9 a.m. - 5 p.m. MT. Please call (303) 312-2222, or email with any questions, suggestions or comments.

Important Links Additional Game Tickets / Season Ticket Hotline Ticket Transfer StubHub Season Ticket Exchange Programs Suite Spot Mountain Ranch Bar and Grille Additional Benefits Frequently Asked Questions Email us

1. Go to the Rockies Ticket Marketplace link below and login to your account using your account information from last season. You can also establish a new account with your Rockies Season Ticket account number and the PIN number provided by the Rockies Ticket Office.
2. Select the game and ticket(s) you would like to post for sale on StubHub from the "My Inventory" screen and click on the "SELL" button. You will be redirected to StubHub.
3. Sign into StubHub or create a StubHub account. You will be given the option to link your Rockies Season Ticket account and StubHub accounts. If you select to link your accounts, you will automatically be logged into StubHub for future transactions.
4. Set the price of your tickets and choose how you want to get paid.
5. Review your order and post your tickets for sale!

• You may exchange your tickets in person at the Coors Field Ticket Office, Colorado Rockies Dugout Stores (Greeley, Colorado Springs, Littleton, Downtown Denver, FlatIrons Crossing Mall) or by mail:
  
  Colorado Rockies Baseball Club
  Season Ticket Exchange Program
  2001 Blake Street
  Denver, CO 80205-2000
  
  
• There is a $5.00 handling fee per order for Future Exchanges, payable by cash, check or credit card only.
• There is a $1.00 per ticket fee for Past Exchanges, payable by cash, check or credit card only.
• There are no cash refunds.
• There are NO RE-EXCHANGES.
• Ticket exchanges will be done on a first-come, first-served basis.

• The Future Exchange Program will have 74 available exchange dates for the 2009 season. The following games are excluded: April 10 (Opening Day), July 3-4 (Fireworks games) and August 7-10 (Chicago Cubs).
• Tickets must be returned to the Rockies at least 24 hours before the game you cannot attend.
• We will attempt to make all ticket exchanges on a dollar for dollar basis; however, availability may be limited for some games. In the event we cannot seat you in the same price range as your Season Tickets, you will be seated in the next best available location. As some games sell out, we cannot guarantee availability for all of the exchange dates (see below for examples of future exchanges).
• If any exchange is done by mail and received less than 7 days prior to the game, tickets must be picked up at the Will Call windows at Coors Field. Picture identification will be required.
• Parking passes may also be exchanged for any of the exchange dates by following the above procedures. Lots A and B are available for exchange; the MVP and West Lots are not.
  
  Future Exchange Example 1: A Season Ticket Holder turns in eight (8) Upper Reserved Infield tickets with a season ticket price of $14.00 per ticket. This would give them $112.00 in value that can be used towards exchanging tickets. The Season Ticket Holder would like to upgrade their seats to the Midfield Box. They receive four (4) Midfield Box seats at the Season Ticket price of $28.00, which totals $112.00. The Season Ticket Holder will only pay a $5.00 handling fee.
  
  Future Exchange Example 2: A Season Ticket Holder turns in six (6) Rightfield Box tickets with a season ticket price of $15.00 per ticket. This would give them $90.00 in value that can be used towards exchanging tickets. The Season Ticket Holder would like to upgrade their seats to the Outfield Box. They receive four (4) Outfield Box seats with a season ticket price of $25.00, which totals $100.00. After applying the $90.00 in ticket value from the tickets being turned in, the difference is $10.00. The Season Ticket Holder pays the $10.00 plus a $5.00 handling fee for a total of $15.00.

• The Past Exchange Program has 22 available exchange dates. Any unused tickets from games that have already been played may be exchanged for July 6-8 vs. WAS Nationals, August 11-13 vs. PIT Pirates and all September/October regular season games (excluding Sept 25-27, STL Cardinals).
• You may exchange your tickets in the same price level as your current seats based upon availability. Upgrading of tickets will not be permitted.
• All ticket exchanges will be done on ticket for ticket basis with a $1.00 per ticket service fee. As some games and price levels may sell out, we cannot guarantee availability for the exchange dates.
• Past parking is not eligible to be exchanged.
• Remember: Use this program for group outings with friends, family, employees and other social events.

BUY ONE GET ONE FREE! Another option is our buy one facility on select dates and get another FREE! Corporate, Summit and Mezzanine locations available. Please ask your Suite Representative about what is available for this offer. (Offer is subject to availability and restrictions apply.)

Please contact the Suites and Party Facilities Department at 303-312-2444 for additional information and availability. Remember to let them know you are a Season Ticket Holder.

Check back soon for information about making reservations at the Mountain Ranch Bar & Grille for 2010 regular season games. View general information »

As our best fans, Rockies Season Ticket Holders are often extended the opportunity to receive exclusive ticket offers and discounts from our partners. Discounts and offers may be sent at various points throughout the year to the e-mail address we have on file with your account.

If a game is rained out and not rescheduled, ticket stubs must be returned to the Coors Field Ticket Office to exchange for another game date in the best available seating. In the event the game is shortened, but official, or the second game of a double header is rained out, there is no rain check.

What should I do if I lost my tickets?
Lost or forgotten tickets will be replaced for a non-refundable $5 processing fee. In the event that the original tickets are used or exchanged, the full face value of the tickets will be charged.

What should I do if my tickets are stolen?
Stolen tickets will be replaced at no charge if a police report listing the exact location and game date(s) is provided. If a police report is not provided, the Lost Ticket Policy will be in effect.

How old do children have to be to need their own ticket?
Fans 2 years of age and younger do not need a ticket.

How may I purchase additional tickets to upcoming games?
You may purchase additional tickets without service charges by calling the Season Ticket Hotline at (303) 312-2222, Monday-Friday 8 a.m. to 5 p.m. MT. Don't forget when you purchase a Value or Premium game you get those tickets at a discounted price (only available over the hotline).

What do I do if I need disabled seating for one or more games this season?
If you know in advance that you will need disabled game seats, please mail your tickets to be exchanged to: Colorado Rockies, Coors Field, 2001 Blake Street, Denver, CO 80205, Attn: Season Ticket Exchange. If you are unable to exchange your tickets before the game, you may exchange them either at the main ticket window on Blake Street between 20th and 21st, or you may see the nearest Guest Relations representative who can assist you with your exchange.

How can I put a personal message on the scoreboard?
Guests can purchase a personal message to appear on the matrix board under the Mountain Ranch Bar & Grille in rightfield. This does not include the Jumbotron or auxiliary scoreboards. Each message can be up to 40 characters (including spaces and punctuation) and will scroll before the top of each inning. The cost for each message is $50.00. Mail your check or money order, payable to the Colorado Rockies Charity Fund, along with your message, a contact name and phone number, and the date of the game to: Colorado Rockies, Attention: Guest Announcement Board, 2001 Blake Street, Denver, CO 80205. For more information or to order, call (303) ROCKIES. Orders must be received at least 72 hours in advance.

What is your bag policy for the regular season?
Coors Field regulations provide that only soft-sided bags and containers 16" x 16" x 8" or smaller are permitted within the gates. All permitted bags are subject to search both upon entry and within the ballpark. All gates utilize "Bag Check Lanes" for Guests carrying permitted bags. Regulations prohibit the following items: alcoholic beverages, cans, glass bottles, weapons, all hard-sided containers (regardless of size and including coolers and briefcases), all bags or containers larger than 16" x 16" x 8", and insulated cups or thermoses larger than 22 ounces.

How can I get a tour of the ballpark?
Tours of Coors Field are conducted year-round, Mon.-Fri. at 12 p.m. and 2 p.m. MT and last approximately 75 minutes. Some of the areas seen on the tour include the Dugout, Visitor's Clubhouse, Press Level, Club Level, Suite Level and Concourse Areas, schedule permitting. For tickets and information, click below.

Email us at: seasontickets@coloradorockies.com.