This policy ONLY applies to games not played.
Single Game Tickets or Full Series Strips
All tickets purchased online through the public Ticket Opportunities using a credit card will automatically be refunded. Only the credit card used for purchase will be credited. The refund will include the per ticket fees. The processing and handling order charge is not refundable.
Tickets for 2009 Postseason games not played do not need to be returned to the Ticket Office and have no cash value.
The automatic refunds will be processed within 7-10 days after the conclusion of the Rockies season.
Season Tickets, Season Suite Tickets and all additional tickets purchased on Season Ticket Accounts
Season Ticket Holders that purchased the Postseason tickets using their Season Ticket Account do not need to return the tickets. The Ticketholder account will be credited and all funds applied to the 2010 season.
For additional information, please call 303-ROCKIES.