Delivery Method Instructions:

Swipe-n-go: IMPORTANT: You will not receive paper tickets for this order for this event. You MUST present the credit card used for this purchase as well as a photo ID (such as a driver's license, state ID or passport). Also, your entire party must enter the ballpark at the same time. The tickets are non-transferable.

A Swipe-n-go turnstile is available at all entry gates at Coors Field, including the early entry gates of E and Rockpile. Look for the turnstile with the Swipe-n-go sign for entry. Reminder, you must have the credit card you purchased this order with AND your entire party must be present to enter.

What is paperless ticketing?

When you go paperless (available on select events), you get through the gate with two things you're carrying around already: your photo ID and your credit card. No paper tickets means no forgetting them on the kitchen counter!

At the gate they'll swipe the credit card you used for purchase (you won't be charged again), check your ID, and hand you a slip of paper with your seat location on it. Easy.

What happens at the gate?

It's pretty much the same as picking up tickets at a movie theater kiosk or picking up your boarding pass at an airport kiosk. All it takes is a credit card swipe (you won't be charged again) and a quick photo ID check to admit you and your party! You'll get a slip of paper with your seat locations on it so you know where you're going.

Is there a special process for buying paperless tickets?

Nope, when paperless tickets are offered for an event you buy them the same way you buy regular paper tickets or TicketFast (print-at-home) tickets: with your credit card at coloradorockies.com. That credit card becomes your "ticket" in; just bring the card and your photo ID to the venue.

Can I buy paperless tickets with my virtual credit card?

Sorry, you can't use a virtual credit card number to pay for paperless tickets because there'd be nothing to swipe at the gate to get you in! (Swiping does not charge you again.)

What if I lose the credit card I used to buy my paperless tickets, or it expires?

Don't worry, you can still get in!

If your event is more than two days away, contact us by clicking the Ask a Question tab above and we'll make sure you breeze through the gate no problem.

If your event is sooner, please go straight to the venue box office with your new credit card, your photo ID, and your Ticketmaster order number and they'll get you in. Don't have your new card yet? Call us!

If I buy the tickets for me and my friends, how do they get in?

The credit used to buy paperless tickets acts as the one and only ticket for your entire party, which means everyone must enter together. So make sure that friend who's always late arrives on time!

Will I be charged again when they swipe my credit card at the gate?

Absolutely, positively not! The swipe at the gate just confirms your purchase; you will not be charged again.

What if I forget my credit card?

The credit card you use to purchase your ticket IS your ticket so don't leave home without it, or your photo ID! You need both of those things to get in because no paper ticket will be printed.

What if someone in my party arrives late?

If you can't travel to the event together, you'll have to hang out till everyone gets there - your entire party must enter at the same time once the credit card used to purchase the tickets is swiped. Encourage your friends to arrive on time!

If I don't have paper tickets, how will I know where I'm sitting?

After your credit card is swiped at the gate, you'll get a slip of paper with your seat locations on it so you know exactly where you're going.

Can I buy paperless tickets from other ticket sellers?

Only coloradorockies.com sells official paperless tickets to Colorado Rockies events.