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Rockies Job Opportunities

Available Positions:

Click on the job title to display complete information.

Assistant - Ticket Finances/Analytics »

This position requires assisting in the following areas:

  • Ticket Finance and Reporting
  • Archtics Database
  • Customer Relations Management/Analytics
  • RockiesTix

DUTIES & RESPONSIBILITIES:

TICKET FINANCE AND REPORTING

  • Compile and distribute ticket reports for internal use including ownership. Includes, but not limited to: Daily Sales reports, Hold/Sold reports, Aramark P-Card.
  • Compile required Major League Baseball reports for the New York MLB office. Includes pre-season and game close reports.
  • Reconcile on a regular basis all system deposits to the Finance Department G/L ledgers.
  • Assist with providing ticket accounting information requested by the auditors for the Finance Departments annual audits.
  • Coordinate and balance all season ticket and single game exchanges from the team's Dugout Stores.
  • Research and compile all dispute documentation for credit card chargebacks.
  • Reconcile TicketMaster credit card settlement reports.
  • Responsible for GiveX (Loyalty Card) reconciliation and support to Dugout Stores and Season Tickets.
  • Provide transactional ticketing details to auditors and verify compliance with city and league officials.

ARCHTICS DATABASE AND CUSTOMER RELATIONSHIP MANAGEMENT

  • Oversee the annual set-up of sorting and selection codes in Archtics by account, event, price code, etc.
  • Assist with running lists for the Inside and Outbound sales teams, also cleaning and purging accounts providing the most current information.
  • Assist with running sales reports for the Inside and Outbound sales teams.
  • Assist with the research and implementation of a future CRM solution.

ANALYTICS

  • Serve as a business analyst for ticketing, analyzing reports and developing strategies related to the organization's revenue objectives, return on investment details.
  • Work closely with the Rockies' Business Analyst in developing useful models related to all things ticketing.
  • Create, implement, and analyze surveys for the ticketing department.
  • Generate other ticketing reports sorted by customer segment, event, price code, price level and revenue to assist sales reps in tracking their sales accurately and efficiently.

ROCKIESTIX

  • Provide support and financial closing information for non-Rockies events. Includes events such as concerts, Hockey events, etc.
  • Share in rotation that provides onsite customer support for non-Rockies events.

OTHER

  • Assist with compiling the end of season reports: summarizing all final sales numbers, graphs and detailed goals for the next season.
  • Additional tasks as assigned.

JOB REQUIREMENTS:

  • Bachelor degree required with emphasis in Business, Finance or Accounting is preferred.
  • Ticketing experience required, minimum one year.
  • Working knowledge of Archtics.
  • Strong background in Microsoft Office applications and Excel.
  • Must be detail oriented, dedicated, possess strong customer service skills, able to handle multiple tasks and must be trusted with sensitive information.
  • Must work well in a group atmosphere and work well with a wide variety of individuals at all levels.
  • Occasional night or weekend hours as necessary.

Qualified candidates should send their resume, letter of interest and salary range requirements to ticket.jobs@rockies.com no later than Friday, April 21, 2017.

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Game Day Positions, Guest Services - Event Services, LLC »

Event Services, LLC is looking for outgoing, motivated and friendly people to join our Guest Services team during game days at Coors Field.

JOB RESPONSIBILITIES

  • Greet guests
  • Check and scan tickets
  • Conduct bag checks for prohibited items
  • Provide accurate ticket scan counts
  • Provide guests accurate directions and information
  • Check tickets in seating areas
  • Assist guests to seats and provide quality service to enhance Guest's experience

REQUIREMENTS:

  • Friendly, outgoing personality a must
  • Positive attitude
  • Work schedule limited to Colorado Rockies Home game schedule
  • Seasonal, part-time employment
  • Salary range: Minimum Wage
  • Minimum of 40% commitment for all positions (32 games), higher commitment preferred
  • Paid mandatory training classes will be conducted as needed

Interested candidates should mail a completed application to:

Event Services, LLC
2001 Blake Street
Denver, CO 80205

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Sales Associate (PT) - Colorado Rockies Dugout Stores - FlatIron Crossing Location »

JOB RESPONSIBILITIES:

Assist in the operation of a retail kiosk at the FlatIron Crossing Mall. Operations will include but are not limited to:

  • Opening and closing the kiosk
  • Retail sales transactions
  • Ticket transactions
  • Credit Card reconciliation
  • Inventory Maintenance

Customer service is paramount as Associate is responsible for representing the organization and answering questions regarding tickets, in-game promotions, and Community and stadium operations.

REQUIREMENTS:
  • Previous retail experience necessary
  • Exceptional customer service skills
  • Ability to work flexible hours, nights and weekends
  • Basic Windows computer system knowledge
  • Ability to multi-task
  • Professional manner to handle demands of store location

Interested candidates should submit their resume and cover letter to: retailjobs@rockies.com

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ARAMARK FACILITY SERVICES - Game Day Custodial Positions »

Aramark Facility Services is looking for flexible, outgoing and motivated people to join our team on game days at Coors Field.

JOB RESPONSIBILITIES:

Custodial work before, during and after every Colorado Rockies games.

  • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Must be responsive to customer needs.
  • Maintain all assigned ancillary areas and department areas in a clean, neat and sanitary manner.
  • Maintains all assigned ancillary areas, department areas, and corridors with the correct preventative maintenance procedures as outlined in department policy as requested.
  • Assists in enhancing productivity and efficient operations of the department.
  • Inspects and utilizes judgment in determining which cleaning techniques outlined in orientation guidelines to follow.
  • Demonstrated efficient and safe use of housekeeping equipment and solutions as observed by supervisor.

A background check is required for this position.

Apply through the following link: https://hourly-aramark.icims.com/jobs/103504/custodial-service-worker---coors-field-facility-service/job

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ARAMARK - Game Day Retail Sales Associates »

Aramark is looking for outgoing and motivated individuals to join the Retail team on game days at Coors Field. Sales Associates are vital to the guest experience, and ensuring guest satisfaction.

JOB RESPONSIBILITIES:
  • Conduct sales transactions and maintain balance of cash drawer.
  • Maintain appearance level standards within store.
  • Maintain proper quantity of items in the store and alert managers of replenishment needs.
  • Greet customers and attend to their needs while providing information about products to be sold.
REQUIREMENTS:
  • Excellent interpersonal and communication skills.
  • Excellent customer service and a positive attitude.
  • Ability to work flexible hours, nights and weekends.
  • Basic Windows computer system knowledge.
  • Basic mathematical skills are required for cash handling.
  • Ability to multi-task and work in a fast paced environment.

Apply through the following link: http://careers.aramark.com/ShowJob/Id/23925/Retail-Sales-Worker-Coors-Field-Retail-Merch-Stores/

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Equal Opportunity Employer Statement

The Colorado Rockies Baseball Club is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.