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Mariners Job Opportunities



Event Security

Hourly Wage - $9.40

SEATTLE MARINERS JOB DUTIES:

  • Provide an exceptional ballpark experience for all guests and employees at Safeco Field
  • Maintain the three components of The Mariners Way
    • Represent our Brand
    • Support our Mission Statement
    • Apply our Values
  • Adhere to the policies outlined in your Team Member Handbook
  • Apply the Shopper Criteria for your Team
  • Support the Seattle Mariners sustainability efforts

EVENT SECURITY JOB DUTIES:

SUPERVISORS:

  • Responsible for creating a culture that maximizes the performance of the team members
  • Be familiar with the aspects of Safeco Field security concerns with respect to the staff handbook
  • Be familiar with Event Security policies and procedures and make sure they are adhered to by Event Security team members
  • Take responsibility for Event Security's team member knowledge of their job and the responsibilities of the position
  • Know the procedures for beginning and ending of day of game shift
  • Provide positive feedback and reinforcement to the team members
  • Ensures the team members receive their breaks
  • Report and document any incidents which may occur in ones own area
  • Ensure the needs of the fans are met
  • Must be Alcohol MAST certified
  • Must be TEAM Certified

FIELD CREW:

  • Maintain Field integrity
  • Monitor crowd to determine the possibility of any Field intrusion
  • Ensure that all guest accessing the Field are authorized
  • Follow Event Security procedures in securing any unauthorized guest who access the field
  • Provide Field security throughout the post-game or any extra activities
  • Must be Alcohol MAST certified
  • Must be TEAM Certified

ALCOHOL ENFORCEMENT/ ROVERS:

  • Know Safeco Field's policies relating to the Washington State Liquor Laws and Safeco Field's rules involving liquor sales
  • Maintain a presence throughout the ballpark to act as a deterrent for possible violators
  • Respond to any Code of Conduct incidents occurring from gate opening to gate closing
  • Enforce Safeco Field no smoking policy
  • Provide written reports of incidents
  • Assist with bag checks as needed
  • Ensure the needs and concerns of the guest are met within the parameters of Safeco Field Code of Conduct
  • Must be Alcohol MAST certified
  • Must be TEAM Certified

CREW:

  • Perform bag checks and explain the rules of Safeco Field to guests regarding prohibited items
  • Provide access control for Safeco Field
  • Direct ADA guests and guests with strollers to special assistance gates for entry
  • Monitor activity on Safeco Field property outside of gates
  • Enforce Safeco Field no smoking policy
  • Assist guests with any requests or questions they might have
  • Ensure no alcohol leaves the ballpark
  • Acknowledge departing guests with a fond farewell
  • Must be TEAM Certified
  • Job Positions entail pre-game, game, and post-game duties
  • Must be comfortable working with metal detection and scanning equipment

In order to apply send attached application along with a cover letter and resume, which relates applicant's qualifications and experience to those stated for the position. Application materials should be sent to:

Jeremy Weir
Director of Human Resources
PO Box 4100
Seattle, WA 98194
jweir@mariners.com

Download Application »


Souvenir Department - Retail Sales Associate

Hours:
All Mariner game days, including weekday day games, evenings and weekends. All shifts start 3hrs prior to game.

Responsibilities:

  • Merchandise and operate various retail locations
  • Handle guest questions regarding merchandise and general ballpark information
  • Be prepared to assume additional responsibilities that fall outside of primary responsibilities

Requirements:

  • Previous retail/guest service experience
  • Guest friendly attitude
  • Accountable to balance tills and inventory
  • Able to handle fast pace environment and multi task
  • Comfortable working with POS/Computers
  • Able to stand on feet for long periods of time
  • Able to lift 50lbs

*Send resume to: e-mail cgeffrey@mariners.com or Fax: (206) 381.9681


Group Sales Account Executive

Job Title: Group Sales Account Executive
Department: Sales
Reports To: Manager, Group Sales
Status: Full-Time, Benefit Eligible, Non-Exempt
Subordinates: None

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill the position of a Group Sales Account Executive reporting to the Manager, Group Sales. Group Sales Account Executives for the Seattle Mariners are responsible for the sale and renewal of group outings, pre-game hospitality areas and single game suites.

Job Duties and Responsibilities:

  • Sells group ticket inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting cold calls.
  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
  • Meet and exceed all weekly and annual sales, phone and appointment goals.
  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining.
  • Uphold an extraordinary level of customer service to group clients.
  • Maintain accurate records in CRM regarding activities and sales.
  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
  • Making actionable and insightful recommendations for new products and enhancements.
  • Represents the organization in a positive and professional manner at all times.

Required Qualifications and Experience:

  • Four-year degree
  • Minimum of two (2) years experience working in sales, preferably in professional sports or entertainment.
  • Demonstrated previous sales success and proficiency with sales concepts. Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.
  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions. Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.
  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.
  • Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be received by 5:00 PM, September 5, 2014. Application materials should be sent to:

Jeremy Weir
Director of Human Resources
PO Box 4100
Seattle, WA 98194
jweir@mariners.com


Premium Sales

Job Title: Premium Sales
Department: Sales
Reports To: Manager, Premium Sales
Status: Full-Time, Benefit Eligible, Non-Exempt
Subordinates: None

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill the position of a Premium Sales representative reporting to the Manager, Premium Sales. Premium Sales representatives for the Seattle Mariners are responsible for the sale and renewal of all Premium inventory including Corporate Packages, single game suites, and Diamond Club, All-Star Club and Charter Seat season ticket plans.

Job Duties and Responsibilities:

  • Sells high end suite and premium seating inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting cold calls.
  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
  • Meet and exceed all weekly and annual sales, phone and appointment goals.
  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining.
  • Uphold an extraordinary level of customer service to Premium clients.
  • Maintain accurate records in CRM regarding activities and sales.
  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
  • Making actionable and insightful recommendations for new products and enhancements.
  • Represents the organization in a positive and professional manner at all times.

Required Qualifications and Experience:

  • Four-year degree
  • Minimum of three (3) years experience working in sales, preferably in professional sports or entertainment.
  • Demonstrated previous sales success and proficiency with sales concepts. Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.
  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions. Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.
  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.
  • Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be received by 5:00 PM, September 5, 2014. Application materials should be sent to:

Jeremy Weir
Director of Human Resources
PO Box 4100
Seattle, WA 98194
jweir@mariners.com


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