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Mobile Ticket Information

My Phillies Tickets Mobile

My Phillies Tickets Mobile FAQs   MyTickets and At the Ballpark app tutorials

Patrons may enter Citizens Bank Park with their mobile phone by presenting valid tickets in the free MLB.com At the Ballpark application for iPhone and Android phones.

With MyTickets Mobile you can:

  • View a list of games and parking for which you have tickets
  • Present a valid game ticket barcode on your iPhone or Android device at the Citizens Bank Park turnstiles
  • Present a valid parking ticket barcode at entrances of Sports Complex Parking
  • Browse ticket inventory and, transfer tickets to others

MyTickets Mobile can be accessed directly through the free MLB.com At The Ballpark app.

When tapping on the "MyTickets" button on the ballpark page, log into the "MyTickets" portal with your MLB.com account. Choose the account, game and ticket, and then scan the valid ticket barcodes on the turnstile scanner for entry.

NOTE: For fans having multiple tickets for a game, we recommend transferring the tickets to each person in your party prior to entry into the ballpark so they have their own ticket. This will make it easier for everybody in your party to navigate the ballpark and enter the seating area.

To Link your MyTickets account to your MLB.com account email address go to the MyTickets > My Account > Link MLB Accounts tab.

If you have an existing registered MLB.com account:

  1. Enter your registered MLB.com email account and MLB.com password.
  2. Enter a nickname for your My Tickets account.
  3. Select the Link MLB.com Account button to associate the accounts.

My Tickets Log In

If you need to create an MLB.com account, then please register your email address with the following steps:

  1. Enter your email address in the MLB.com email field.
  2. Enter the password you would like to associate with this account.
  3. Enter a nickname for this account.
  4. Select the Create new MLB.com Account.

Register Now Download At The Ballpark

FAQs
  1. How do I gain access to the game using My Phillies Tickets Mobile
  2. What if no tickets are displayed in the Ticket List?
  3. What if I can't load My Phillies Tickets Mobile on the At the Ballpark application?
  4. What if the barcode on my device can't be scanned?
  5. If I have more than one ticket for the game, do I have to present all tickets at the same time?
  6. What if I lose connectivity after I've retrieved my tickets?
  7. If I select tickets using My Phillies Tickets Mobile can I still print them out at a kiosk?
  8. If I select tickets using My Phillies Tickets Mobile can I still have them printed at a will call window?
  9. Can I login with my My Phillies Tickets account and password or with my MLB.com account and password?
  10. How do I link my MLB.com account and My Phillies Tickets accounts?
  11. What if I don't have a My Phillies Tickets account?
  12. What if I forgot my MLB.com password?
  13. What if I have more than one My Phillies Tickets account?
  14. Which events and tickets will be displayed?
  15. Will tickets be displayed if they have an active market offer?
  16. What Methods of Delivery work with My Phillies Tickets Mobile?
  17. Do tickets need to already be printed to view them in My Phillies Tickets Mobile?
  18. When I retrieve a ticket using My Phillies Tickets Mobile will it invalidate existing tickets that were previously printed?

1. How do I gain access to the game using My Phillies Tickets Mobile

2. What if no tickets are displayed in the Ticket List?

3. What if I can't load My Phillies Tickets Mobile on the At the Ballpark application?

4. What if the barcode on my device can't be scanned?

5. If I have more than one ticket for the game, do I have to present all tickets at the same time?

6. What if I lose connectivity after I've retrieved my tickets?

7. If I select tickets using My Phillies Tickets Mobile can I still print them out at a kiosk?

8. If I select tickets using My Phillies Tickets Mobile can I still have them printed at a will call window?

9. Can I login with my My Phillies Tickets account and password or with my MLB.com account and password?

10. How do I link my MLB.com account and My Phillies Tickets accounts?

11. What if I don't have a My Phillies Tickets account?

12. What if I forgot my MLB.com password?

13. What if I have more than one My Phillies Tickets account?

14. Which events and tickets will be displayed?

15. Will tickets be displayed if they have an active market offer?

16. What Methods of Delivery work with My Phillies Tickets Mobile?

17. Do tickets need to already be printed to view them in My Phillies Tickets Mobile?

18. When I retrieve a ticket using My Phillies Tickets Mobile will it invalidate existing tickets that were previously printed?

MyTickets and At the Ballpark app tutorials

Mobile Ticket Purchase

Purchase tickets anytime, anywhere on your mobile device by going to phillies.com or using the MLB.com At the Ballpark app.

To purchase tickets on your mobile device:

  1. Visit phillies.com on your mobile device
  2. Click on the schedule link
  3. Select the game you would like to attend and click the T-link
  4. Purchase tickets via a secure checkout
  5. Have your tickets emailed to you when you choose "Tickets at Home" as your delivery option. You will need access to a printer in order to acquire your tickets

To order tickets using MLB.com At the Ballpark on iPhone or Android devices:

  1. Download the free MLB.com At the Ballpark app
  2. Select Citizens Bank park as your ballpark
  3. Click the purchase tickets icon
  4. Select the game you would like to attend and click "buy tickets"
  5. Select "Tickets at Home" as your delivery method to either print your tickets or view them via MyTickets in MLB.com At the Ballpark
  6. Purchase tickets via a secure checkout

* Mobile ticket purchase is compatible with the following devices. Additional devices will be enabled shortly.

Text Alerts

Text Phillies to 49887 now to get Phillies ticket info sent straight to your mobile phone! Text messages will be sent to your phone about upcoming featured series and special ticket offers!

Text STOP to 49887 to opt-out at any time.

For HELP, reply HELP to 49887.

Message and data rates may apply.

Expect 1-2 messages per week.

Participating Carriers: Alltel, AT&T, Boost Mobile, Cincinnati Bell, Cricket, Google Voice, MetroPCS, Sprint, T-Mobile, Verizon Wireless, and U.S. Cellular.

* No registration or premium subscription fees required. Message and Data Rates May Apply, contact your carrier for details.